{"id":107,"date":"2019-11-19T19:31:02","date_gmt":"2019-11-19T17:31:02","guid":{"rendered":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/?page_id=107"},"modified":"2019-12-15T20:18:17","modified_gmt":"2019-12-15T18:18:17","slug":"2-5-2-bibliografia-recomendada","status":"publish","type":"page","link":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/2-5-2-bibliografia-recomendada\/","title":{"rendered":"2.5.2. Bibliograf\u00eda recomendada"},"content":{"rendered":"<ul>\n<li><strong>Risdon, Chris<\/strong> (2012). <em>Mapping the Experience<\/em> [presentaci\u00f3n en l\u00ednea].<br \/>\n<a href=\"https:\/\/www.slideshare.net\/livebysatellite\/midwest-ux-12-mapping-the-experience\/6-Shorterexperience_mapcustomer_journey_mapactually_I\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.slideshare.net\/livebysatellite\/midwest-ux-12-mapping-the-experience\/6-Shorterexperience_mapcustomer_journey_mapactually_I<\/a><\/li>\n<li><strong>Risdon, Chris; Quattlebaum, Patrick<\/strong> (2018).<em> Orchestrating Experiences: Collaborative Design for Complexity. <\/em>Rosenfeld Media Books.<br \/>\n<a href=\"https:\/\/www.amazon.es\/Orchestrating-Experiences-Collaborative-Design-Complexity\/dp\/193382073X\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.amazon.es\/Orchestrating-Experiences-Collaborative-Design-Complexity\/dp\/193382073X<\/a><\/li>\n<li><strong>Schneider, Jakob; Lawrence, Adam; Hormess, Markus E.; Sickdorn, Marc<\/strong> (2018). <em>This Is Service Design Methods<\/em>. O&#8217;Reilly Meida, Inc.<br \/>\n<a href=\"https:\/\/learning.oreilly.com\/library\/view\/this-is-service\/9781492039587\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/learning.oreilly.com\/library\/view\/this-is-service\/9781492039587\/<\/a><\/li>\n<li><strong>Stickdorn, Marc; Schneider, Jakob<\/strong> (2010). <em>This is Service Design Thinking: Basics, Tools, Cases<\/em>.<br \/>\n<a href=\"https:\/\/www.amazon.es\/This-Service-Design-Thinking-Basics\/dp\/1118156307\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.amazon.es\/This-Service-Design-Thinking-Basics\/dp\/1118156307<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Risdon, Chris (2012). Mapping the Experience [presentaci\u00f3n en l\u00ednea]. https:\/\/www.slideshare.net\/livebysatellite\/midwest-ux-12-mapping-the-experience\/6-Shorterexperience_mapcustomer_journey_mapactually_I Risdon, Chris; Quattlebaum, Patrick (2018). Orchestrating Experiences: Collaborative Design for Complexity. Rosenfeld Media Books. https:\/\/www.amazon.es\/Orchestrating-Experiences-Collaborative-Design-Complexity\/dp\/193382073X Schneider, Jakob; Lawrence, Adam; Hormess, Markus E.; Sickdorn, Marc (2018). This Is Service Design Methods. O&#8217;Reilly Meida, Inc. https:\/\/learning.oreilly.com\/library\/view\/this-is-service\/9781492039587\/ Stickdorn, Marc; Schneider, Jakob (2010). This is Service Design Thinking: Basics, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/pages\/107"}],"collection":[{"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":7,"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/pages\/107\/revisions"}],"predecessor-version":[{"id":688,"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/pages\/107\/revisions\/688"}],"wp:attachment":[{"href":"http:\/\/quadern-estrategia-test.recursos.uoc.edu\/es\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}